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Frequently Asked Questions

Where is Gokul Brand located?

We are based in the USA. Visit our website or contact us for exact location details.

Our typical hours are Monday–Friday 8:00 AM  – 5:00 PM ET, Saturday: 10 AM – 4 PM ET. Check online for updates..

Yes, we sell fish and small pets like hamsters and guinea pigs. Availability varies—contact us for details.

We provide food, accessories, toys, and healthcare products for dogs, cats, fish, birds, reptiles, and small pets.

Yes, we offer raw diets, grain-free, and hypoallergenic food options.

Unused items in original packaging can be returned within 14 days. Live animals and perishable goods (e.g., food) are non-returnable.

Please visit our Contact Us page for the contact details.

We collaborate with local rescues and host adoption events—check our website for updates.

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